twinge

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KA-POW! Is the "redelivery fee" text a scam?

Almost certainly. A surprise text saying a package couldn't be delivered and asking for a small fee through a link is a scam, and fake package-delivery texts were the most reported text scam of 2024 (FTC, 2025). Don't tap. Check tracking on the store's or carrier's own website or app instead.

Case #4 The Case of the Missing Package

Panel 1 of 4. Mom kneels in her front garden with a trowel and gardening gloves, glancing at her buzzing phone.

Monday, 11:30 AM. Mom is weeding out pests.

Text from QUICKFERN PARCEL We missed you! Pay a $1.99 redelivery fee: quickfern-redeliver.top

Panel 2 of 4. Mom stands with a hand on her hip, gesturing at her empty porch step. Twinge vaults over the hedge behind her, cape flaring.

Mom: I didn't order a thing. And a $1.99 ‘fee’? Nothing costs $1.99 anymore.

Panel 3 of 4. Mom taps her phone with a satisfied look while Twinge stomps the garden path, setting off a big red and yellow splat.

Mom: Forwarded to Twinge. Buzz off, you @#$% weed.

Twinge: Scam! That ‘fee’ is pure fertilizer.

Panel 4 of 4. The daughter pushes a shopping cart in a grocery aisle, grinning with relief at a text from Twinge.

Grocery store, 11:45 AM.

Text from Twinge Good news: your mom checked a fake package-fee text with us. Scam. She didn't pay. Nothing lost.

Her daughter: Mom deadheaded a scammer. I just paid $7 for ‘artisan’ lettuce.

What it looks like

Invented examples. The domains are fake on purpose.

Your parcel is on hold due to an incomplete address. Update details and pay a $1.99 redelivery fee within 24h: parcel-redeliver.example

Delivery attempt failed. Your package will be returned to sender today. Confirm here: track-my-item.example/confirm

We could not deliver your package. Reply 1 to reschedule, then open the link to confirm your card for the $0.30 fee.

Red flags

What to tell your parent

Everybody gets packages now, so everybody gets this text.

"If a text says a package is stuck and wants a fee, ignore the link. Open the store's app or the email from your order and check tracking there. If there's a real problem, it'll show up there. Want me to show you where your orders live?"

Moral of the story: a package problem never needs a fee by text.

Checklist: do this now

If you don't know, now you KNOW... ⭐🌈

If they already clicked or paid

  1. Entered a card? Call the number on the back of the card, report the charge, and ask for a replacement card (FTC, 2026).
  2. Entered a Social Security number? Go to IdentityTheft.gov for a step-by-step recovery plan (FTC, 2026).
  3. Entered a password? Change it, and anywhere it's reused, and turn on two-factor authentication (FTC, 2026).
  4. Report it at ReportFraud.ftc.gov and ic3.gov, and forward the text to 7726.

The numbers

FAQ

Does the Postal Service text you about deliveries? The FTC's advice is the same either way: don't use the link in a surprise text. Check tracking with the retailer you ordered from (FTC, 2025).

I really am waiting for a package. Could this one be real? Check the tracking number from your order email or the store's app. If that says it's fine, the text is fake.

It only asked for 30 cents. What's the harm? They aren't after the 30 cents. They're after the card number, and sometimes more (FTC, 2025).

Should I reply STOP? No. Don't reply. Forward it to 7726, report it as junk, and delete it.

Felt a Twinge? Text before you tap.

Twinge is a scam second opinion we're building. You forward the text and get a plain answer about what it looks like and what to do. Twinge never asks for passwords, codes or money. It's in a small free pilot, and the forwarding number isn't live yet. Join the waitlist at asktwinge.com. Checking for a parent? Choose "I'm the… Child." You'll send your parent the link from your own phone, and Twinge never texts them first. Their first text to Twinge is their opt-in.

Felt a Twinge? Text before you tap. Twinge is in a small free pilot: you forward the text, our engine checks it, and a real person sends you a plain answer.

Join the free pilot waitlist